Pos Indonesia call center number and examples of its services
Call center services P os Indonesia are always busy discussing everyone. Because this device is always necessary for all customers for many things related to the service of the mail party itself. Pos Indonesia itself is a state-owned enterprise in the field of shipping goods and documents throughout the region.
If you were previously used to shopping online, of course, you will not be familiar with the services that this delivery service offers. Here you can check receipts online and track the presence of delivery of the ordered goods. Interestingly, at the moment, the post office also provides 24-hour CS services.
This service is provided as a form of innovation of this limited liability company as the oldest logistics service owned by the country so that it is not outdated. So if at first people can often look at it as outdated, then thanks to the call center service P os Indonesia that it provides, it looks more modern.
Various Pos Indonesia devices
The services provided by this state-owned limited liability company are different. He did this in order to maintain the comfort of customers who have been using his services for a long time. Below is a list of the facilities available here, including:
- POSERBA, this device focuses more on the one-stop purchase method and is usually available at the physical mail counter. With this service, all community needs are met. Some of the needs that can be met through this service include philately, greeting cards, and stationery. Everything is there.
- POSARLING, as the name implies, in addition to working in the field of postal delivery services, turns out to provide other necessary services here. For example, selling stamps, postal items and receiving parcels from anyone. So that the presence of the P os Indonesia call center is brought closer to local people who need it.
- Halo Pos 161 is a telephone line that can be contacted by all people to obtain services and information according to the needs of each person. This device can be used by customers at any time to save more cost, time and energy when they need direct online shipping services.
- The agency is also one of the post office services where this company is open to the public or anyone who wants to join as an Indonesian postal agent. There are many services themselves, including open savings, pension payments and deductions, stamp sales, and many more. So there are a lot of features.
How to contact the Pos Indonesia call center by phone
For those who need help with the delivery of their packages, all these issues can be solved immediately by contacting customer service right now. All complaints and problems or all necessary information you can find the answer easily through the service. The following is how to contact them.
One of them is a telephone plane directly using the number of the central post office present based on the destination city. The phone number itself is usually already available online. So you can find the number directly using the Internet and just enter keywords.
In addition, the phone number of the call center P os Indonesia will appear immediately based on the headquarters of each necessary city. From there, you can ask about a lot of things, starting with the status of the sent package or even when you want to know the cost of transporting goods when using its services.
So you know how much money needs to be prepared for the direct payment of postage. So in this case, to contact customer service directly, you can use 161 as one of the services provided by Halo Pos Indonesia.
In this case, if you are used to using its services, you should carefully remember and record the phone number, do not lose it. This way, when there are issues related to shipping or anything that hasn’t been resolved, you can get the solution here.
It’s just that you’ll generally be charged the local rate as usual to make a phone call. So, make sure you have enough credit when you want to make a phone call, so when you want to ask customer service about some things, the connection won’t disconnect.
How to contact the Pos Indonesia call center via email and live chat
In addition to the phone number, it is also possible to contact the customer service of the post office directly via e-mail. This is ideal for those of you who want to save money while using your services, but do not want to get out of credit. Here, each customer can contact CS directly using the provided email.
You can file a complaint or request anything through your email address directly from your mobile phone, computer, or even other gadgets that are connected to the Internet. So the capital here is only an internet connection, the rest you can already contact the call center P os Indonesia via email.
The current email address of the post office is halopos@posindonesia.co.id. All incoming emails will be answered instantly by customer service. It’s just that you generally have to be patient when using this service, because of course the answer is longer than contacting customer service by phone.
In addition to using email, you can also contact CS on the service via live chat. This feature can be accessed directly from the official website of the post office at www.posindonesia.co.id. Just press the live chat menu and then all questions will be answered directly.
This feature is available in the lower right corner of the screen, where you will see a picture of an Indonesian postal clerk, and then a direct dialog box will appear. In this dialog box, you can select the menu provided by mail. Then write a message and immediately reply to it.
How to contact the Pos Indonesia call center via social media
In addition to using some of the above methods, you can also check the delivery status and express complaints through social media owned directly by the delivery office. Because at the moment, Pos Indonesia is more advanced. This is evident from the fact that the service is becoming more complete as it already has social media.
FB accounts can be found on the fanpage directly belonging to Pos Indonesia. Meanwhile, if you want to get in touch via Twitter, you can go directly to the @PosIndonesia so that all needs are answered immediately. However, when contacting via Twitter, working hours are limited to customers.
You will only be served from 8.00 to 17.00, that’s all from Monday to Friday. But even so, the service is enough to help you accurately track the state of transportation of goods.
Interestingly, not only FB and Twitter, it turns out that there are still Instagrams. You can also contact the official IG account at @posindonesia.ig so that the administrator on the service will promptly answer questions.
Of course, with all the devices offered above, the company has become different and has changed for the better. Therefore, nowadays many people begin to use its services again. Because the existence of a P os Indonesia call center number that can be contacted at any time makes consumers feel appreciated.